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Precaution Procedures

What you should do next:

Restrict any user from accessing the internet. Switch off the modem or unplug the network cable from the PC or laptop to prevent accidental internet access. If in doubt, switch off the PC to prevent any virus activities which can cause futher damages to the system.

What our Support Team will do:

We will isolate and remove the spyware / virus with at least four different softwares specially built for such purpose. With such intense scanning of the system, 99.9% of those system pests will be eliminated.

Virus & Spyware Removal Pricing:

It all depends on the severity of the problems. Let us analyse the whole situation and we will quote you the cost of the task.

If you detect or suspect infections in the system, please contact us for support immediately.

Symptoms of Infection

symptoms

Virus Infection Symptoms:

At least 5 new viruses are created everyday. You should never rule out a virus if your system is acting strange. Many viruses can actually simulate out a problem to look like system hardware or software problems. Therefore, there is no simple way to know if you have one or more viruses on your system.

Common symptoms are:

  • Application crashes.
  • Changing dates.
  • Changing file sizes.
  • Changing time.
  • Corrupted hard disk data.
  • Disappearing files.
  • Hard disks that won't boot.
  • Screen problems.
  • Sound problems.
  • Spontaneous system reboots.
  • Strange messages.
  • System crashes / hangups.

 

Spyware Infection Symptoms:

Below you will find some of the most common indicators of spyware infection. A combination of more than 2-3 of any of these symptoms could mean a major problem for a proper Windows operation.

  • Every time you do a search on your browser, you end up at the same unusual and unknown web site-search engine, or you get 1-3 pages of unrelated search results. Typically referred to as a 'search page hijack'.
  • Excessive popup windows occurs during usage which you are unable to stop or close.
  • New foreign shortcuts appear on your desktop, your task bar or even your system tray.
  • New unknown bookmarked entries appear in your favorites folder.
  • The homepage of your internet browser is changed suddenly, and you have no clue as to how it happened. This is commonly called a browser hijack.
  • There is a new program or multiple programs in the Add/Remove Programs section of your control panel. More times than not, you are unable to uninstall or remove them.
  • You suddenly notice an 'extra' toolbar on your browser and once again you did not install it. Toolbar infections are of a wide variety, coming in many forms and names.
  • You're unable to access any of these: task manager, regedit, MSCONFIG, they just pop up and disappear.
  • Your computer performs sluggishly out of a sudden.
  • Your desktop has been changed to a web page or some type of warning messages that indicate your PC has been infected.
  • Your Windows firewall alerts you to an unknown program trying to access the Internet. This usually means a foreign program / file has already installed itself into your PC and it requires internet access to call for 'backups'.
Wednesday, February 22, 2012

Testimonials

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